Budgy

Help & contact

Quick answers, and where to write if they don't help.

Version 2026-11-06.1

Contact

Email budgy.support@gmail.com. We read everything and usually answer within a few working days. Please never send your recovery code or bank details.

You can also send an idea or report a problem from inside Budgy: More > Me > Feedback & rating. It opens your email app with the message ready, and adds nothing you don't see first.

Found a security problem?

Please write to budgy.support@gmail.com with what you found and how to repeat it, before telling anyone else. We read every report, thank you for it, and fix real problems quickly. Never test on other people's accounts or data.

I think my data is gone

Export or delete my data

Signing in didn't work

More questions

My bank shows a different amount than Budgy. How do I fix it?

Open Add, choose the account and the category, and look at the line "Budgy has ..." under the amount. Tap Use to start from Budgy's number, tap the minus key and type what your bank shows. Budgy logs the difference as an expense. If your bank holds more than Budgy, it says so and offers to add the difference as income instead. The same keypad does plus, times and divide, so you can also type something like 85,40 ÷ 2. On a wallet, Match your bank does the same in one step.

Does Budgy know where I live or look up energy prices?

No. For gas and electricity you type what you pay each month, a meter reading and the price per kWh from your own bill (or let Budgy work the price out from your yearly bill). Everything stays on your phone, and nothing is looked up from your address. If your provider changes the price, you update it in the meter's settings.

How can I send feedback or an idea?

In the app, open More > Me > Feedback & rating, pick a type, write your message and send it from your own email app. You choose whether to include basic technical info such as the app version and phone type, and you can see exactly what is added first. Budgy never sends anything in the background.

Is there an age limit?

As a guest, no: anyone can use Budgy and nothing about you is sent to us. Budgy is not designed for children under 13, so younger users should use it together with a parent or guardian. To create an account, which only adds the optional encrypted backup, you must be 16 or older; younger users can save backup files instead.

What if I lose my phone?

Save a backup file to iCloud Drive or Files from time to time, and restore it on the new phone. Budgy also keeps earlier backups on the phone for mistakes.

Which banks and countries does it work with?

Budgy starts from the euro and lets you pick from 54 currencies in Settings. The app speaks English, Italian, German, Spanish, French, Portuguese, Russian, Chinese, Japanese and Korean, and follows your phone's language. Statement import works with any bank that lets you download CSV, OFX/QFX, QIF or camt.053 files, including the usual US, UK and European layouts. If Budgy can't tell which column is which, it asks you once and can remember the answer. PDF reading is best effort.

When can I get it?

Budgy is coming soon to the App Store for iPhone. It is not available yet. This page will say when Budgy is live.

Does Budgy tell me what to invest in?

No, and on purpose. Budgy gives no investment advice and recommends no products or providers. It does arithmetic on the numbers you enter: what your month leaves after bills, goals and the days until payday. What to buy, or whether to invest at all, is for you, or a licensed adviser, to decide. Budgy also has no live prices and no broker link: you type in what your holdings are worth, or pick a statement file from your broker, about once a month.

Can I import a statement from my broker?

Yes, for what you own. Under Invest > What you own, choose Import a statement and pick a transactions CSV (Scalable Capital-style), a portfolio statement PDF or a holdings CSV. Budgy reads it on your phone and sets how many units you hold and what they are worth, as a snapshot. It adds no payments (your bank import already has those) and values from a transactions file are the last prices in the file, not today's. This is new and not yet checked against many real exports, so you see the result and can correct it before anything is saved.

Can I share my budget with my partner or a flatmate?

Yes, if you are signed in. The person who starts the household needs Pro. The people they invite join free and use the free app plus the shared household; each person needs their own Pro for the Pro features. Start a household under More > Household and send an invite link (it works once and runs out after two days); up to six people can be in one. Nothing is shared by default: you choose what the others see, either by making an account a joint account or by switching on "Share with household" for a single expense. Shared bills like rent are one list that both of you can change, and Home has a Me | Us switch that shows what you can safely spend together and who paid what. Everything is encrypted on your phones before it is sent: our server only holds scrambled data it cannot read, and you can leave or delete the household at any time.